When a new doctor arrives in the back streets of Leicester, the locals are outraged by his rudeness and hostility. Young Aidy Nelson discovers just how rude he can be when a family tragedy brings her face to face with his abrasive manner. However, this is just the start of Aidy's troubles. Abandoned by her husband and left to care for her family, she struggles to make ends meet. Then things go from bad to worse and she is forced to take a job as receptionist to the unpleasant doctor. But as she gets to know her employer, Aidy realises that the doctor is a man burdened with dark secrets he's desperate to keep.